Product and Warranty Support
Contact FuEpoch support with the serial number from your product label to request verification or warranty assistance.
Product and Warranty Support
Contact FuEpoch support with the serial number from your product label to request verification or warranty assistance.
Semiconductor Quality and Counterfeit Protection
FuEpoch traces its storage products from wafer packaging and controller firmware through global serial number tracking.
Chip-Level Identification
Each SSD is programmed with a unique hardware identifier and authenticity credentials to help detect unauthorized refurbishment and tampering.
Global Warranty and Expedited RMA
Use a valid serial number to access the five-year limited warranty and expedited RMA support at service centers across the Americas, Europe, and Asia-Pacific.
Factory Stress-Test Traceability
Manufacturing lot, burn-in test, and firmware records provide traceability throughout the product lifecycle.
Where Can I Find the Serial Number (S/N)?
Look beneath the barcode on the SSD shielding label or for the S/N label on the back of the retail box.
You can also use FuEpoch SSD Manager on Windows or Linux to read the serial number directly from the drive.
Serial number label locations on M.2 and enterprise U.2/U.3 SSDs